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Four service levels

Services are aligned with the specific surfaces, usage, and operational rhythm of the facility.

Routine cleaning, specialized cleaning, glass and surface care, and facility support are presented as an integrated service system.

Service Architecture

Four levels interlock without disregarding the specific characteristics of the various areas.

The service is not presented as a rigid package but is structured around usage, materials, scheduling, and facility organization.

02

Special Occasions

Specialized Cleaning

Additional maintenance tasks are prepared and integrated into the ongoing facility organization.

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04

Facility Coordination

Facility Support

Multiple zones, intervals, and points of contact are bundled within a unified facility logic.

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Material and Surface Logic

Maintenance follows the surface—not the other way around.

Material, usage, light, and visibility determine how individual zones within the facility as a whole are classified.

01

Mineral surfaces

Stone and porcelain stoneware surfaces are treated as robust zones requiring maintenance tailored to the specific material.

02

Glass and reflection

Visible surfaces require seamless transitions and clear coordination with frames and adjacent areas.

03

Wood and warm materials

Delicate or treated surfaces are assessed individually rather than being categorized using a blanket approach.

04

Contact and high-use zones

Frequently touched or high-traffic areas are assigned an appropriate, objective maintenance schedule.

Process and Onboarding

From the initial facility overview to a clear maintenance structure.

Five distinct phases illustrate how surfaces, usage, and coordination can be integrated.

  1. 01

    Facility Profile

    Facility type, usage, specific areas, and special conditions are systematically recorded.

  2. 02

    Zoning Plan

    Surfaces are categorized based on function, material, frequency, and visibility.

  3. 03

    Service Logic

    Services, intervals, and service windows are defined as a cohesive workflow.

  4. 04

    Coordinated Launch

    Access, handovers, and points of contact are clearly established before work begins.

  5. 05

    Ongoing Integration

    Feedback and changes in usage can be incorporated into the existing zoning plan.

Facility Profile

Organizing surfaces, usage, and priorities into a clear structure.

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